For enquiries regarding orders, returns, product information, sizing, or client services, please contact the house directly using the details below.

Client Services

For order support, sizing advice, shipping questions, and general assistance.

Email: support@vaelparis.com

Returns

For return requests, exchange queries, and return-related support.

Email: returns@vaelparis.com

General Enquiries

For press, partnerships, brand enquiries, and all other requests.

Email: info@vaelparis.com

Hours

Monday to Friday

9:00 — 18:00 CET

Phone

+86 193 3243 8144

Registered Office

Vael Paris OÜ
Narva mnt 5
Kesklinna linnaosa
Tallinn, Harju maakond 10117
Estonia

Registry code (registrikood): 17557592

Correspondence address. Not open to the public — all client enquiries are handled by email.